Step 1 :
A rider opens the app
The rider enters their destination into the “Where to?” box; reviews each ride option for vehicle size, price, and estimated dropoff time; chooses the desired option; then confirms the pickup.
Step 2 :
Waiting for the cab
Rider waiting for the cab after booking the cab.
Step 3 :
The rider is matched with a driver
A nearby driver sees and chooses to accept the rider’s ride request. The rider is automatically notified when the driver’s vehicle is about a minute away.
Step 4 :
The driver picks up the rider
The driver and the rider verify each other’s names and the destination. Then the driver starts the ride.
Step 5 :
The driver takes the rider to the destination
The app gives the driver the option to access turn-by-turn directions.
Step 6 :
The driver and rider leave ratings and reviews
At the end of every trip, users can rate their rider from 1 to 5 star of their services and their behaviour with compliments and suggestions directly in the customer app.